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HubSpot CRM vs Zoho CRM: Zoho CRM fits most teams of 5

Start here: Zoho CRM

Small businesses and small-to-mid-sized sales teams

Our pick for most teams

95.1/ 100

Price
From $20/user/mo · $168/user/yr
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day

52.1/ 100

Price
From $20/user/mo (monthly only)
Free plan
Up to two users and 1,000 contacts; no expiration date

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Which one fits your team

  • Checked 2026-10-14
  • 3 sources

The score is worked out from the facts below. How we score tools. What we earn is not part of it.

Zoho CRM: who it fits and who it does not

Good for
  • Small businesses and small-to-mid-sized sales teams
  • Companies already using the Zoho suite
  • Teams valuing sales forecasting and pipeline management
Not for
  • Organizations wanting AI (Zia) without higher-tier pricing
  • Teams needing consistent customer support
  • Users who need more than basic features on the free plan
The catch
Feature-rich and affordable, but AI is limited to costlier tiers, reporting is cumbersome and support quality is inconsistent.

Data last verified: 2026-10-14

How we make money · How we score tools

HubSpot CRM: who it fits and who it does not

Good for
  • SaaS startups and B2B sales teams needing pipeline tracking
  • Marketing agencies and customer success teams
  • Small businesses without technical resources
  • Nonprofits using free or low-cost plans
Not for
  • Enterprise IT needing deep workflow and data controls
  • Healthcare orgs needing HIPAA compliance
  • Field service teams needing strong offline mobile access
The catch
Easy and broad all-in-one platform, but costs climb quickly as you add premium features and advanced reporting needs higher tiers.

Data last verified: 2026-10-14

How we make money · How we score tools

What each one costs over five years

Same team size, cheapest plan of each, paid monthly or yearly.

Zoho CRM

Five years for a team of 5, paid yearly: $4,200

On the Standard plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,200
Paid yearly, one year
$840

Paying yearly saves $360 a year (30%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

HubSpot CRM

Five years for a team of 5, paid monthly: $6,000

On the Starter plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,200
Paid yearly, one year
Not verified
  • "Starter" has no verified annual price

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-19

The four facts that decide it

Every figure comes from the vendor's own pages, listed under Sources.

Zoho CRM

Score out of 100
95.1
Cheapest plan
Standard
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
Works with (apps)
10

HubSpot CRM

Score out of 100
52.1
Cheapest plan
Starter
Free plan
Up to two users and 1,000 contacts; no expiration date
Works with (apps)
9

Feature by feature, on the same list

Open a row for the vendor's own wording and the page we read it on.

Contact managementZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Create contacts, keep records up to date, log sales activities, view communication history (free CRM)
Vendor page · checked 2026-10-14
HubSpot CRM
Contact management on Free
Vendor page · checked 2026-10-14
Track deals in stagesZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Deal pipelines listed among popular free features
Vendor page · checked 2026-10-14
HubSpot CRM
Multiple sales pipelines on Standard
Vendor page · checked 2026-10-14
Works with your emailZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Gmail shown in integrations; email tracking alerts when prospects open emails. Outlook not mentioned on page
Vendor page · checked 2026-10-14
HubSpot CRM
Email integration on Standard
Vendor page · checked 2026-10-14
Automatic follow-up emailsZoho CRM: Not verifiedHubSpot CRM: Yes
Zoho CRM
Not verified: the vendor gives no detail.
Not verified
HubSpot CRM
Cadences on Standard
Vendor page · checked 2026-10-14
Does routine steps for youZoho CRM: Not verifiedHubSpot CRM: Yes
Zoho CRM
Not verified: the vendor gives no detail.
Not verified
HubSpot CRM
Workflow automation on Free
Vendor page · checked 2026-10-14
Reports and dashboardsZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Reporting dashboard listed as a free feature
Vendor page · checked 2026-10-14
HubSpot CRM
Standard reports on Free; unlimited reports on Professional
Vendor page · checked 2026-10-14
Forms that capture leadsZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Custom lead-capture forms, no coding required
Vendor page · checked 2026-10-14
HubSpot CRM
Data capture via forms on Standard
Vendor page · checked 2026-10-14
Your own fieldsZoho CRM: Not verifiedHubSpot CRM: Not verified
Zoho CRM
Not verified: the vendor gives no detail.
Not verified
HubSpot CRM
Not verified: the vendor gives no detail.
Not verified
Mobile appZoho CRM: YesHubSpot CRM: Yes
Zoho CRM
Available for iOS and Android
Vendor page · checked 2026-10-14
HubSpot CRM
Mobile app on Free
Vendor page · checked 2026-10-14
Connects to your other apps (API)Zoho CRM: Not verifiedHubSpot CRM: Yes
Zoho CRM
Not verified: the vendor gives no detail.
Not verified
HubSpot CRM
5,000 API calls/day on Free
Vendor page · checked 2026-10-14

What you risk by starting

Zoho CRM

Trial, refunds and getting your data out of Zoho CRM.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
Not verified
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Free edition allows data export up to 10 times
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

HubSpot CRM

Trial, refunds and getting your data out of HubSpot CRM.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Not verified
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

Where these facts come from

Zoho CRM

https://www.zoho.com/crm/zohocrm-pricing.html · checked 2026-10-14

HubSpot CRM

https://www.hubspot.com/pricing/crm · checked 2026-10-14https://www.hubspot.com/products/crm · checked 2026-10-14

What to do next

You can leave now. Nothing here expires.

Data last verified: 2026-10-14