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monday CRM vs Zoho CRM: monday CRM fits most teams of 5

Start here: monday CRM

Marketing, creative and sales teams wanting customizable workflows

Our pick for most teams

84.1/ 100

Price
From $18/user/mo · $144/user/yr
Free plan
No free plan

65.1/ 100

Price
From $20/user/mo · $168/user/yr
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day

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Which one fits your team

  • Checked 2026-10-14
  • 2 sources

The score is worked out from the facts below. How we score tools. What we earn is not part of it.

monday CRM: who it fits and who it does not

Good for
  • Marketing, creative and sales teams wanting customizable workflows
  • Remote teams wanting real-time collaboration and visual dashboards
Not for
  • Small startups and solo entrepreneurs who find it overwhelming
  • Financial services/accounting needing advanced financial tracking
  • Non-tech-savvy teams who find setup complex
The catch
Flexible, visual CRM built on a work platform, but the interface can overwhelm smaller teams and some navigation is less intuitive.

Data last verified: 2026-10-14

How we make money · How we score tools

Zoho CRM: who it fits and who it does not

Good for
  • Small businesses and small-to-mid-sized sales teams
  • Companies already using the Zoho suite
  • Teams valuing sales forecasting and pipeline management
Not for
  • Organizations wanting AI (Zia) without higher-tier pricing
  • Teams needing consistent customer support
  • Users who need more than basic features on the free plan
The catch
Feature-rich and affordable, but AI is limited to costlier tiers, reporting is cumbersome and support quality is inconsistent.

Data last verified: 2026-10-14

How we make money · How we score tools

What each one costs over five years

Same team size, cheapest plan of each, paid monthly or yearly.

monday CRM

Five years for a team of 5, paid yearly: $3,600

On the Basic plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,080
Paid yearly, one year
$720

Paying yearly saves $360 a year (33%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

Zoho CRM

Five years for a team of 5, paid yearly: $4,200

On the Standard plan, at today's price. We do not assume a rise.

Paid monthly, one year
$1,200
Paid yearly, one year
$840

Paying yearly saves $360 a year (30%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

The four facts that decide it

Every figure comes from the vendor's own pages, listed under Sources.

monday CRM

Score out of 100
84.1
Cheapest plan
Basic
Free plan
No free plan
Works with (apps)
9

Zoho CRM

Score out of 100
65.1
Cheapest plan
Standard
Free plan
Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
Works with (apps)
10

Feature by feature, on the same list

Open a row for the vendor's own wording and the page we read it on.

Contact managementmonday CRM: YesZoho CRM: Yes
monday CRM
1,000 active contacts and deals on Basic up to unlimited on Ultimate
Vendor page · checked 2026-10-14
Zoho CRM
Contact management on Free
Vendor page · checked 2026-10-14
Track deals in stagesmonday CRM: YesZoho CRM: Yes
monday CRM
Unlimited pipelines per meta description
Vendor page · checked 2026-10-14
Zoho CRM
Multiple sales pipelines on Standard
Vendor page · checked 2026-10-14
Works with your emailmonday CRM: YesZoho CRM: Yes
monday CRM
Communications hub with unified email/call/meeting timeline on Standard and above
Vendor page · checked 2026-10-14
Zoho CRM
Email integration on Standard
Vendor page · checked 2026-10-14
Automatic follow-up emailsmonday CRM: YesZoho CRM: Yes
monday CRM
Personalized email sequences on Pro and Ultimate
Vendor page · checked 2026-10-14
Zoho CRM
Cadences on Standard
Vendor page · checked 2026-10-14
Does routine steps for youmonday CRM: YesZoho CRM: Yes
monday CRM
250 automations/month (Standard), 25K (Pro), enterprise-scale (Ultimate); not on Basic
Vendor page · checked 2026-10-14
Zoho CRM
Workflow automation on Free
Vendor page · checked 2026-10-14
Reports and dashboardsmonday CRM: YesZoho CRM: Yes
monday CRM
1 custom dashboard (Basic) up to unlimited (Ultimate)
Vendor page · checked 2026-10-14
Zoho CRM
Standard reports on Free; unlimited reports on Professional
Vendor page · checked 2026-10-14
Forms that capture leadsmonday CRM: Not verifiedZoho CRM: Yes
monday CRM
Not verified: the vendor gives no detail.
Not verified
Zoho CRM
Data capture via forms on Standard
Vendor page · checked 2026-10-14
Your own fieldsmonday CRM: YesZoho CRM: Not verified
monday CRM
Custom columns: 5 (Basic), 15 (Standard), 75 (Pro), unlimited (Ultimate) per board
Vendor page · checked 2026-10-14
Zoho CRM
Not verified: the vendor gives no detail.
Not verified
Mobile appmonday CRM: YesZoho CRM: Yes
monday CRM
iOS and Android apps on Standard and above
Vendor page · checked 2026-10-14
Zoho CRM
Mobile app on Free
Vendor page · checked 2026-10-14
Connects to your other apps (API)monday CRM: YesZoho CRM: Yes
monday CRM
Ultimate only: 25,000 API calls/day
Vendor page · checked 2026-10-14
Zoho CRM
5,000 API calls/day on Free
Vendor page · checked 2026-10-14

What you risk by starting

monday CRM

Trial, refunds and getting your data out of monday CRM.

Free trial
14-day free trial
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Yearly subscribers who cancel within 30 days of purchase are entitled to a prorated refund; no refunds for downgrades after that
Vendor page · checked 2026-10-18
Getting your data out
Not verified
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

Zoho CRM

Trial, refunds and getting your data out of Zoho CRM.

Free trial
Not verified
Vendor page · checked 2026-10-18
Card required to start
Not verified
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Free edition allows data export up to 10 times
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

Where these facts come from

monday CRM

https://monday.com/crm/pricing · checked 2026-10-14

Zoho CRM

https://www.zoho.com/crm/zohocrm-pricing.html · checked 2026-10-14

What to do next

You can leave now. Nothing here expires.

Data last verified: 2026-10-14