Our pick for most teams
99.1/ 100
- Price
- From $216/user/yr (yearly only)
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
Capsule vs Copper: Capsule fits most teams of 5
56.3/ 100
- Price
- From $29/user/mo · $276/user/yr
- Free plan
- No free plan
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Which one fits your team
- Checked 2026-10-14
- 3 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
Capsule: who it fits and who it does not
- Good for
- Small and medium businesses on tight budgets
- Small teams and independent agencies
- Relationship-based service businesses
- Non-technical users wanting an easy interface
- Not for
- Teams needing advanced features or deep marketing automation
- Large organizations and complex customization needs
- Users who need phone or live-chat support
- The catch
- Easy and affordable, but reporting, marketing automation and customization are basic and support is email-only.
Data last verified: 2026-10-14
Copper: who it fits and who it does not
- Good for
- Businesses that live in Google Workspace of any size
- Teams wanting a CRM embedded in Gmail
- Not for
- Businesses not using Google Workspace
- Teams needing advanced marketing tools
- Buyers wanting a free-forever plan or high contact counts on low tiers
- The catch
- Works closely with Gmail and Google Workspace, but connects to fewer other apps than rivals, caps contacts on lower plans and has no free plan.
Data last verified: 2026-10-14
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
Capsule
Five years for a team of 5, paid yearly: $5,400
On the Starter plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- Not verified
- Paid yearly, one year
- $1,080
- "Starter" has no verified monthly price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18Copper
Five years for a team of 5, paid yearly: $6,900
On the Basic plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,740
- Paid yearly, one year
- $1,380
Paying yearly saves $360 a year (21%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18The four facts that decide it
| Capsule | Copper | |
|---|---|---|
| Score out of 100 | 99.1 | 56.3 |
| Cheapest plan | Starter | Basic |
| Free plan | Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline | No free plan |
| Works with (apps) | 7 | 5 |
Every figure comes from the vendor's own pages, listed under Sources.
Capsule
- Score out of 100
- 99.1
- Cheapest plan
- Starter
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
- Works with (apps)
- 7
Copper
- Score out of 100
- 56.3
- Cheapest plan
- Basic
- Free plan
- No free plan
- Works with (apps)
- 5
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementCapsule: YesCopper: Yes
- Copper
- Basic includes 2,500 contacts; Professional 15,000; Business unlimited Vendor page · checked 2026-10-14
Track deals in stagesCapsule: YesCopper: Yes
Works with your emailCapsule: YesCopper: Yes
- Capsule
- Gmail/Outlook sending on Free; Shared Mailbox and templates on Starter; Email Sync on Growth Vendor page · checked 2026-10-14
Automatic follow-up emailsCapsule: YesCopper: Yes
- Capsule
- Via Transpond marketing automation add-on: 'Create triggers and sequences for communications' Vendor page · checked 2026-10-14
Does routine steps for youCapsule: YesCopper: Yes
- Copper
- Task automation on Basic; workflow automation from Professional Vendor page · checked 2026-10-14
Reports and dashboardsCapsule: YesCopper: Yes
- Capsule
- Basic Reporting on Starter; Advanced Sales Reporting and Reporting Dashboards on Growth Vendor page · checked 2026-10-14
Forms that capture leadsCapsule: YesCopper: Yes
- Capsule
- Via the Transpond marketing add-on (from $11/month), which shows lead capture forms Vendor page · checked 2026-10-14
Your own fieldsCapsule: YesCopper: Yes
Mobile appCapsule: YesCopper: Yes
Connects to your other apps (API)Capsule: YesCopper: Yes
- Capsule
- 'API for Developers' linked in footer; plan-level terms not stated Vendor page · checked 2026-10-14
What you risk by starting
Capsule
Trial, refunds and getting your data out of Capsule.
Copper
Trial, refunds and getting your data out of Copper.
- Getting your data out
- 'Data import & export' listed under Admin in the comparison table; plan availability not confirmed
- Vendor page · checked 2026-10-18
Where these facts come from
Capsule
https://capsulecrm.com/pricing/ · checked 2026-10-14https://capsulecrm.com/features/ · checked 2026-10-14What to do next
- Work out the cost for your own team size
- Compare the runner-up, Copper
- See how we score, so you can check our work
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Data last verified: 2026-10-14