Our pick for most teams
96.9/ 100
- Price
- From $216/user/yr (yearly only)
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
Capsule vs HubSpot CRM: Capsule fits most teams of 5
53.1/ 100
- Price
- From $20/user/mo (monthly only)
- Free plan
- Up to two users and 1,000 contacts; no expiration date
Add more tools to this comparisonCompare a different set
Which one fits your team
- Checked 2026-10-14
- 4 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
Capsule: who it fits and who it does not
- Good for
- Small and medium businesses on tight budgets
- Small teams and independent agencies
- Relationship-based service businesses
- Non-technical users wanting an easy interface
- Not for
- Teams needing advanced features or deep marketing automation
- Large organizations and complex customization needs
- Users who need phone or live-chat support
- The catch
- Easy and affordable, but reporting, marketing automation and customization are basic and support is email-only.
Data last verified: 2026-10-14
HubSpot CRM: who it fits and who it does not
- Good for
- SaaS startups and B2B sales teams needing pipeline tracking
- Marketing agencies and customer success teams
- Small businesses without technical resources
- Nonprofits using free or low-cost plans
- Not for
- Enterprise IT needing deep workflow and data controls
- Healthcare orgs needing HIPAA compliance
- Field service teams needing strong offline mobile access
- The catch
- Easy and broad all-in-one platform, but costs climb quickly as you add premium features and advanced reporting needs higher tiers.
Data last verified: 2026-10-14
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
Capsule
Five years for a team of 5, paid yearly: $5,400
On the Starter plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- Not verified
- Paid yearly, one year
- $1,080
- "Starter" has no verified monthly price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18HubSpot CRM
Five years for a team of 5, paid monthly: $6,000
On the Starter plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,200
- Paid yearly, one year
- Not verified
- "Starter" has no verified annual price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-19The four facts that decide it
| Capsule | HubSpot CRM | |
|---|---|---|
| Score out of 100 | 96.9 | 53.1 |
| Cheapest plan | Starter | Starter |
| Free plan | Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline | Up to two users and 1,000 contacts; no expiration date |
| Works with (apps) | 7 | 9 |
Every figure comes from the vendor's own pages, listed under Sources.
Capsule
- Score out of 100
- 96.9
- Cheapest plan
- Starter
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
- Works with (apps)
- 7
HubSpot CRM
- Score out of 100
- 53.1
- Cheapest plan
- Starter
- Free plan
- Up to two users and 1,000 contacts; no expiration date
- Works with (apps)
- 9
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementCapsule: YesHubSpot CRM: Yes
- HubSpot CRM
- Create contacts, keep records up to date, log sales activities, view communication history (free CRM) Vendor page · checked 2026-10-14
Track deals in stagesCapsule: YesHubSpot CRM: Yes
Works with your emailCapsule: YesHubSpot CRM: Yes
- Capsule
- Gmail/Outlook sending on Free; Shared Mailbox and templates on Starter; Email Sync on Growth Vendor page · checked 2026-10-14
- HubSpot CRM
- Gmail shown in integrations; email tracking alerts when prospects open emails. Outlook not mentioned on page Vendor page · checked 2026-10-14
Automatic follow-up emailsCapsule: YesHubSpot CRM: Not verified
- Capsule
- Via Transpond marketing automation add-on: 'Create triggers and sequences for communications' Vendor page · checked 2026-10-14
- HubSpot CRM
- Not verified: the vendor gives no detail. Not verified
Does routine steps for youCapsule: YesHubSpot CRM: Not verified
- HubSpot CRM
- Not verified: the vendor gives no detail. Not verified
Reports and dashboardsCapsule: YesHubSpot CRM: Yes
- Capsule
- Basic Reporting on Starter; Advanced Sales Reporting and Reporting Dashboards on Growth Vendor page · checked 2026-10-14
Forms that capture leadsCapsule: YesHubSpot CRM: Yes
- Capsule
- Via the Transpond marketing add-on (from $11/month), which shows lead capture forms Vendor page · checked 2026-10-14
Your own fieldsCapsule: YesHubSpot CRM: Not verified
- HubSpot CRM
- Not verified: the vendor gives no detail. Not verified
Mobile appCapsule: YesHubSpot CRM: Yes
Connects to your other apps (API)Capsule: YesHubSpot CRM: Not verified
- Capsule
- 'API for Developers' linked in footer; plan-level terms not stated Vendor page · checked 2026-10-14
- HubSpot CRM
- Not verified: the vendor gives no detail. Not verified
What you risk by starting
Capsule
Trial, refunds and getting your data out of Capsule.
HubSpot CRM
Trial, refunds and getting your data out of HubSpot CRM.
Where these facts come from
Capsule
https://capsulecrm.com/pricing/ · checked 2026-10-14https://capsulecrm.com/features/ · checked 2026-10-14HubSpot CRM
https://www.hubspot.com/pricing/crm · checked 2026-10-14https://www.hubspot.com/products/crm · checked 2026-10-14What to do next
- Work out the cost for your own team size
- Compare the runner-up, HubSpot CRM
- See how we score, so you can check our work
You can leave now. Nothing here expires.
Data last verified: 2026-10-14