Our pick for most teams
96.1/ 100
- Price
- From $216/user/yr (yearly only)
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
Capsule vs Insightly: Capsule fits most teams of 5
55.1/ 100
- Price
- From $348/user/yr (yearly only)
- Free plan
- No free plan
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Which one fits your team
- Checked 2026-10-14
- 3 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
Capsule: who it fits and who it does not
- Good for
- Small and medium businesses on tight budgets
- Small teams and independent agencies
- Relationship-based service businesses
- Non-technical users wanting an easy interface
- Not for
- Teams needing advanced features or deep marketing automation
- Large organizations and complex customization needs
- Users who need phone or live-chat support
- The catch
- Easy and affordable, but reporting, marketing automation and customization are basic and support is email-only.
Data last verified: 2026-10-14
Insightly: who it fits and who it does not
- Good for
- Small to mid-sized businesses wanting a user-friendly CRM
- Service and project-driven firms (agencies, consultancies, manufacturers)
- Teams wanting sales and project delivery in one tool
- Not for
- Teams that only track leads and need a lighter, cheaper tool
- Large enterprises with very complex workflows
- Users needing 24/7 live support or advanced social tools
- The catch
- Combines CRM and project delivery, but workflow automation and AI are gated to higher-priced plans and premium support is expensive.
Data last verified: 2026-10-14
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
Capsule
Five years for a team of 5, paid yearly: $5,400
On the Starter plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- Not verified
- Paid yearly, one year
- $1,080
- "Starter" has no verified monthly price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18Insightly
Five years for a team of 5, paid yearly: $8,700
On the Plus plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- Not verified
- Paid yearly, one year
- $1,740
- "Plus" has no verified monthly price
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18The four facts that decide it
| Capsule | Insightly | |
|---|---|---|
| Score out of 100 | 96.1 | 55.1 |
| Cheapest plan | Starter | Plus |
| Free plan | Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline | No free plan |
| Works with (apps) | 7 | 10 |
Every figure comes from the vendor's own pages, listed under Sources.
Capsule
- Score out of 100
- 96.1
- Cheapest plan
- Starter
- Free plan
- Max 2 users, 250 contacts, 5 custom fields, 1 sales pipeline
- Works with (apps)
- 7
Insightly
- Score out of 100
- 55.1
- Cheapest plan
- Plus
- Free plan
- No free plan
- Works with (apps)
- 10
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementCapsule: YesInsightly: Yes
Track deals in stagesCapsule: YesInsightly: Yes
Works with your emailCapsule: YesInsightly: Yes
- Capsule
- Gmail/Outlook sending on Free; Shared Mailbox and templates on Starter; Email Sync on Growth Vendor page · checked 2026-10-14
Automatic follow-up emailsCapsule: YesInsightly: Not verified
- Capsule
- Via Transpond marketing automation add-on: 'Create triggers and sequences for communications' Vendor page · checked 2026-10-14
- Insightly
- Not verified: the vendor gives no detail. Not verified
Does routine steps for youCapsule: YesInsightly: Yes
- Insightly
- Complete workflow automation on Professional and Enterprise; not Plus Vendor page · checked 2026-10-14
Reports and dashboardsCapsule: YesInsightly: Yes
- Capsule
- Basic Reporting on Starter; Advanced Sales Reporting and Reporting Dashboards on Growth Vendor page · checked 2026-10-14
- Insightly
- Built-in dashboards on all plans; custom insight cards limited on Professional, unlimited on Enterprise Vendor page · checked 2026-10-14
Forms that capture leadsCapsule: YesInsightly: Yes
- Capsule
- Via the Transpond marketing add-on (from $11/month), which shows lead capture forms Vendor page · checked 2026-10-14
Your own fieldsCapsule: YesInsightly: Yes
Mobile appCapsule: YesInsightly: Yes
Connects to your other apps (API)Capsule: YesInsightly: Yes
- Capsule
- 'API for Developers' linked in footer; plan-level terms not stated Vendor page · checked 2026-10-14
What you risk by starting
Capsule
Trial, refunds and getting your data out of Capsule.
Insightly
Trial, refunds and getting your data out of Insightly.
Where these facts come from
Capsule
https://capsulecrm.com/pricing/ · checked 2026-10-14https://capsulecrm.com/features/ · checked 2026-10-14What to do next
- Work out the cost for your own team size
- Compare the runner-up, Insightly
- See how we score, so you can check our work
You can leave now. Nothing here expires.
Data last verified: 2026-10-14