Our pick for most teams
95.1/ 100
- Price
- From $20/user/mo · $168/user/yr
- Free plan
- Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
Pipedrive vs Zoho CRM: Zoho CRM fits most teams of 5
80.1/ 100
- Price
- From $19/user/mo · $168/user/yr
- Free plan
- No free plan
Add more tools to this comparisonCompare a different set
Which one fits your team
- Checked 2026-10-14
- 3 sources
The score is worked out from the facts below. How we score tools. What we earn is not part of it.
Zoho CRM: who it fits and who it does not
- Good for
- Small businesses and small-to-mid-sized sales teams
- Companies already using the Zoho suite
- Teams valuing sales forecasting and pipeline management
- Not for
- Organizations wanting AI (Zia) without higher-tier pricing
- Teams needing consistent customer support
- Users who need more than basic features on the free plan
- The catch
- Feature-rich and affordable, but AI is limited to costlier tiers, reporting is cumbersome and support quality is inconsistent.
Data last verified: 2026-10-14
Pipedrive: who it fits and who it does not
- Good for
- SMBs needing strong marketing tools alongside sales
- Teams wanting a CRM connected to many other platforms
- Users who want customizable pipelines and automations
- Not for
- Startups and very small businesses sensitive to entry cost
- Buyers who need a free CRM (14-day trial only)
- Buyers who dislike paying extra for add-ons
- The catch
- Highly customizable pipeline CRM with 500+ integrations, but paid plans are relatively expensive and add-ons raise cost quickly.
Data last verified: 2026-10-14
What each one costs over five years
Same team size, cheapest plan of each, paid monthly or yearly.
Zoho CRM
Five years for a team of 5, paid yearly: $4,200
On the Standard plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,200
- Paid yearly, one year
- $840
Paying yearly saves $360 a year (30%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18Pipedrive
Five years for a team of 5, paid yearly: $4,200
On the Lite plan, at today's price. We do not assume a rise.
- Paid monthly, one year
- $1,140
- Paid yearly, one year
- $840
Paying yearly saves $300 a year (26%).
Change the number to see your own total. Nothing is sent anywhere.
Vendor pricing page · checked 2026-10-18The four facts that decide it
| Zoho CRM | Pipedrive | |
|---|---|---|
| Score out of 100 | 95.1 | 80.1 |
| Cheapest plan | Standard | Lite |
| Free plan | Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day | No free plan |
| Works with (apps) | 10 | 1 |
Every figure comes from the vendor's own pages, listed under Sources.
Zoho CRM
- Score out of 100
- 95.1
- Cheapest plan
- Standard
- Free plan
- Free forever for up to 3 users: up to 10 custom email templates, data export up to 10 times, 5,000 API calls/day
- Works with (apps)
- 10
Pipedrive
- Score out of 100
- 80.1
- Cheapest plan
- Lite
- Free plan
- No free plan
- Works with (apps)
- 1
Feature by feature, on the same list
Open a row for the vendor's own wording and the page we read it on.
Contact managementZoho CRM: YesPipedrive: Yes
Track deals in stagesZoho CRM: YesPipedrive: Yes
Works with your emailZoho CRM: YesPipedrive: Yes
Automatic follow-up emailsZoho CRM: YesPipedrive: Yes
Does routine steps for youZoho CRM: YesPipedrive: Yes
- Zoho CRM
- Automate repetitive tasks and complex workflows on Growth and up Vendor page · checked 2026-10-14
Reports and dashboardsZoho CRM: YesPipedrive: Yes
- Zoho CRM
- AI reports (Lite), forecast reports (Growth), custom data reports (Premium) Vendor page · checked 2026-10-14
- Pipedrive
- Standard reports on Free; unlimited reports on Professional Vendor page · checked 2026-10-14
Forms that capture leadsZoho CRM: YesPipedrive: Yes
Your own fieldsZoho CRM: YesPipedrive: Not verified
- Zoho CRM
- Required and pipeline-specific fields on Premium and Ultimate Vendor page · checked 2026-10-14
- Pipedrive
- Not verified: the vendor gives no detail. Not verified
Mobile appZoho CRM: YesPipedrive: Yes
- Zoho CRM
- 'Our Android and iOS apps turn your Pipedrive sales hub into a mobile CRM' Vendor page · checked 2026-10-14
Connects to your other apps (API)Zoho CRM: YesPipedrive: Yes
- Zoho CRM
- Webhooks and an open API; developer docs at developers.pipedrive.com Vendor page · checked 2026-10-14
What you risk by starting
Zoho CRM
Trial, refunds and getting your data out of Zoho CRM.
Pipedrive
Trial, refunds and getting your data out of Pipedrive.
Where these facts come from
Pipedrive
https://www.pipedrive.com/en/pricing · checked 2026-10-14https://www.pipedrive.com/en/features · checked 2026-10-14What to do next
- Work out the cost for your own team size
- Compare the runner-up, Pipedrive
- See how we score, so you can check our work
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Data last verified: 2026-10-14