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Smartsheet: who it fits, what it costs, and the catch

Start here: Smartsheet

Operations, marketing and PMO teams managing complex cross-functional projects

Who Smartsheet fits, and who it does not

  • Checked 2026-10-14
  • 1 source
Smartsheet score67.1 / 100

Scored against the other verified project management tools. How we score tools. What we earn is not part of it.

Good for
  • Operations, marketing and PMO teams managing complex cross-functional projects
  • Mid-sized and enterprise companies (construction, healthcare, IT)
  • Spreadsheet-comfortable teams needing more automation and control
Not for
  • Freelancers, very small teams and early-stage startups
  • Sales teams (CRM work feels clunky)
  • Teams wanting plug-and-play simplicity
The catch
Spreadsheet-style work management made for larger companies, but setup isn't intuitive and advanced automation and reports take time to learn.

Data last verified: 2026-10-14

How we make money · How we score tools

What Smartsheet costs over five years

Five years for a team of 5, paid yearly: $2,700

On the Pro plan, at today's price. We do not assume a rise.

Paid monthly, one year
$720
Paid yearly, one year
$540

Paying yearly saves $180 a year (25%).

Change the number to see your own total. Nothing is sent anywhere.

Vendor pricing page · checked 2026-10-18

We have tracked Smartsheet's prices since 2026-10-18; no change so far. All price changes

The free plan, as Smartsheet describes it.

Free plan
No free plan
Vendor page · checked 2026-10-18

What you risk by starting

Trial, refunds and getting your data out of Smartsheet.

Free trial
30-day free trial
Vendor page · checked 2026-10-18
Card required to start
No
Vendor page · checked 2026-10-18
Refund policy
Not verified
Vendor page · checked 2026-10-18
Getting your data out
Sheets and reports can be exported to Excel and Google Sheets on all plans
Vendor page · checked 2026-10-18
Effort to switch away
Not verified
Vendor page · checked 2026-10-18

What we verified Smartsheet can do

Open a row for the vendor's own wording and the page we read it on.

Task managementNot verified

Not verified: the vendor gives no detail.

Not verified
Board view (Kanban)Yes

Card view as a digital Kanban board on all plans

Vendor page · checked 2026-10-14
Timeline view (Gantt)Yes

Gantt view on all plans

Vendor page · checked 2026-10-14
Time trackingNot verified

Not verified: the vendor gives no detail.

Not verified
Recurring tasksNot verified

Not verified: the vendor gives no detail.

Not verified
File sharingYes

File library: 20GB Pro, 1TB Business, unlimited Enterprise

Vendor page · checked 2026-10-14
Invite clients or guestsYes

Unlimited guests on Business and above; not on Pro

Vendor page · checked 2026-10-14
Does routine steps for youYes

250 triggers/month on Pro; unlimited on Business and above

Vendor page · checked 2026-10-14
ReportingYes

Dashboards and reports on all plans (Pro limited to 10 widgets and 1 sheet per report)

Vendor page · checked 2026-10-14
Mobile appYes

Android and iOS apps on all plans

Vendor page · checked 2026-10-14

If Smartsheet isn’t right for you

See every verified Project management tool

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    Small to medium businesses and startups wanting a low-cost full-featured tool

    Our score89.7 / 100

    Five years for a team of 5: $900

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    Our score87.3 / 100

    Five years for a team of 5: $2,100

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    Teams and individuals wanting a lightweight visual Kanban tool

    Our score86.6 / 100

    Five years for a team of 5: $1,500

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  1. Rank 4

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    Medium-to-large teams running multiple cross-functional projects

    Our score86.4 / 100

    Five years for a team of 5: $3,297

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    Our score85.6 / 100

    Five years for a team of 5: $3,000

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    Agencies and service teams that manage client work

    Our score83.8 / 100

    Five years for a team of 5: $2,997

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  4. Rank 7

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    Non-technical teams wanting easy visual setup without IT help

    Our score78.4 / 100

    Five years for a team of 5: $2,700

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    Individuals wanting one workspace for notes, tasks, projects and databases

    Our score73.6 / 100

    Five years for a team of 5: $3,000

    See the facts for Notion

  6. Rank 9

    Basecamp

    Freelancers, startups and small teams with simple to-do based projects

    Our score50.4 / 100

    Five years for a team of 5: $1,500

    See the facts for Basecamp

Where these facts come from

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Data last verified: 2026-10-14